Collection and Use of Personal Information
Personal information is any information that is related to an identified person, or that may be used to identify an individual. Some examples may include but are not limited to: first and last name, email address, address or other contact information, telephone number, driver’s license number, license plate number, and other information necessary for or useful to the anti-collision systems, telematics product or services that you have purchased. You are not required to provide the personal information that we have requested, but if you choose not to do so, we will not be able to provide you with certain features within our products or services.
Telematics units will send GPS coordinates to the Safe Drive Systems Portal application and we can track your device’s location from there. We may also determine location by using other data from your mobile device, such as information about wireless networks or cell towers near your device. We use and store information about your location to enable many product features that are dependent on location tracking. We may also use collected information to troubleshoot software, to conduct data analysis, testing, and research, and to monitor and analyze usage and activity trends to improve and customize our services.
We may collect information about the devices you use to access our services including hardware details, operating system details, software details, unique device identifiers, serial numbers, device motion information, device location, and mobile network information.
As you interact with our services, we collect server logs, which may include information like the device IP address, access dates and times, application pages viewed, app crashes, browser details, and other system activities.
How we use the information we collect
We use the information that we collect to fulfill your requests as a part of our service offerings, to communicate with you, and to assist you with any question you have about our products. This information also helps us maintain the safety and security of our users and the services we provide. The information we collect also contributes to the research and development of existing and future products. Collected information may be used in cooperation with government officials or under the process of law or regulation, or as otherwise required in connection with legal proceedings and personal information may be locally stored on your device. Safe Drive Systems does not sell or share your personal information to third parties for direct marketing purposes.
What your information is used for
We use your contact information to ship products, process payments, respond to customer service requests, provide alerts such as security updates or changes in our policies or about subscriptions that are ending; to send SMS or text messages, send emails, contact via phone-call, and to send advertising or informational materials like newsletters or white papers, in accordance with your communication preferences.
A cookie is a small text file that is used to collect information about website activity. Some of our web pages utilize cookies to recall previous session information collected from the web user. Most browsers allow you to control cookies, including whether to accept them and also provide details about how to remove them. Many browsers supply an option to notify you if you receive a cookie and allow you the ability to block it. Cookies may record information such as Internet domain and host names, usernames, internet protocol (IP) addresses, browser, and operating system types, clickstream patterns, and/or dates and times that our site is accessed. Cookies may be used to gather user analytics which will be used to analyze trends and statistics. Users can opt-out of Google Analytics Advertising Features through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, NAI’s consumer opt-out).
How We Secure Your Information
Whenever information is held within Safe Drive Systems, or on its behalf, we take reasonable and appropriate steps to protect personal information from unauthorized access or disclosure. We employ top industry practices such as firewalls, encryption, and physical security measures in order to prevent unauthorized use of personal information. Access to personal information is restricted to employees of Safe Drive Systems or authorized third-party agents when the information is required to perform a specific task, i.e. order processing and fulfillment.
Updates to this Policy
We may occasionally update this policy. If we make significant changes, we will notify you of the changes through the application portal or by email. By using our services after this reading this notice, you consent to our updates to this policy, to the extent permitted under applicable law. We encourage you to periodically review this policy for the latest information on our privacy practices.